ADO Service & Support

SOME WORDS ABOUT US

ADO Service & Support

ADO Is Committed To Providing Top-Quality Service And Support. The Fastest Delivery Of Your Ebike, With The Most Professional Advisors At Your Service And The Greatest Peace Of Mind After-Sales Service.

Lifetime VIP Service

You will get 1-to-1 VIP customer service from ADO

1-To-1 Adviser

A dedicated 1-to- customer service install adviser willkeep in touch with you via email or WhatsApp.nAny questions you may have, the install adviser willanswer patiently until you are satisfied!

Priority Shipping

The dispatch of your order will take priority over otherorders and will usually be dispatched within 24 hours(working days) With dedicated customer service to track your order andlogistics status in real-time.

Delivery In 48h

Your ADO Ebike is delivered within 48 hours in the following countries:

We will arrange delivery in the order of payment and you will receive your ADO Ebike within 48 hours (working days) of delivery.

Additional Notes:

Orders placed before 12:00 noon (GMT+8) will be shipped the same day from the warehouse.
Orders placed after 12:00 noon (GMT+8) will be shipped the next daynfor example, if you place an order at 1:00 p.m.on 12 0ctober, your order will be shipped on 13 October.
No deliveries on weekends, if you place your order between 12:00 noon on Friday and Sunday, the order will be shipped onMonday.(GMT+8)

After-Sale At Ease

Local warehousing across Europe for worry-free after-sales service

ADO has local warehouses in Germany, UK and Poland, so whether your car needs a tune-up, a repair or a flat tyre, ADOu2019s specialist engineers can help you solve it quickly.

ADO Service & Support

Lifetime VIP Service

Delivery In 48h

After-Sale At Ease

We Will Help You Every Step Of The Way